Business IP Telephony System DVX-9000/M/E

IP PBX Call & Administration Features:

• Wake-up Calls / Reminders
• Auto-Redial / Camp on
• Boss/Secretary + Whitelist
• IP phone provisioning
• Email notifications
• Hotel PMS integration
• High-availability
• Storage monitoring
• Disaster Recovery
• Hot-desking
• Personal recording / notes
• User-friendly Web interface
• Video calls

IP PBX Security Features:

• Built-in firewall
• Call encryption (SIP TLS, sRTP)
• GUI warnings for potentially unsafe setup
• Intrusion detection and blocking
• Password strength indicator
• Secure password auto-generation
• Secure password indication
• Time-based restrictions
• Weak password report

Call Center Features:

• Agent log in / log out
• Barge
• Call monitoring
• Call queues
• Call recording
• Caller Name Lookup
• CDR (Call Details Record)
• Click-to-call
• Presence (agent status)
• Reporting
• Time-based routing
• Visual IVR
• Visual switchboard
• Visual queues
• Whisper to agent

Unified Communications:

• Audio conferencing
• Call recordings access
• Corporate phone book
• Fax-to-email
• Fax from web
• Instant messaging / chat
• One number reach
• Mobile phone integration
• Multiple devices per user
• Switchboard
• Personal call log
• Personal extension settings
• Personal IVR
• Voicemail to e-mail
• Visual voicemail
• User portal: access to voicemail, fax, and recordings